In today’s fast-paced digital environment, the need to quickly resolve technical issues is paramount for communication systems and infrastructure. But the conventional method of calling out engineers has its limitations: it’s time-consuming, expensive, and often messy. Fortunately, the tide is turning thanks to out-of-band management solutions.
Companies around the world today are adopting out-of-band solutions to streamline operations and reduce disruption. Sol Distribution, one of Europe’s largest IT distributors, is at the forefront of this transformative change, together with global networking powerhouse Lantronix.
Out-of-band management isn’t new, but Graeme Sutton, the Managing Director of Sol Distribution, sees the recent AI revolution as the final element required to eliminate worldwide dependency on engineer callouts for resolving IT issues.
Sutton said “The era of technician callouts is rapidly coming to an end. Companies cannot afford the inefficiencies associated with traditional troubleshooting methods. AI-powered out-of-band management solutions offer a proactive approach. This technology enables productivity and reduces downtime, thus saving the end-user time and money.”
The ever reducing need for engineer callouts
Helder Resende, responsible for Business Development at Lantronix, highlights the transformative potential of AI in out-of-band management solutions, saying, “the capability of out-of-band hardware is reaching new heights. Not only is this reducing the need for technician calls, but it increases the speed and accuracy of resolution. It’s a win-win for everyone.”
Lantronix has the most complete out-of-band (OOB) portfolio which means you can choose a console server sized to each deployment, what type of OOB link, and the types of serial console connections needed. Also, a single pane of glass management platform options in the Cloud or on-prem provide access, reporting, and compliance needed for enterprise networks.
Advanced out-of-band management solutions from Lantronix are an expert system using rules-based AI to recover and mitigate network infrastructure issues securely, reliably, and automatically. Automated troubleshooting and predictive maintenance are just a few examples of how AI-driven automation is changing network management practices.
The future of Out of Band Management (OOBM) solutions
Using Lantronix out-of-band as your network management platform opens unique opportunities for automation not available with other console server vendors:
1) Greater granular authorisation that integrates with your existing access controls.
2) More than just downtime reporting, true automated recovery using integrated network-independent monitoring, IPSLA testing, and a customisable rules engine to take actions like an onsite admin.
3) Automated change management functions like storing multiple config and OS files with local backups to enable automated rollback of failed config changes or zero-touch deployment of replacement managed devices.
Lantronix out-of-band management is not an insurance policy, it’s a platform for improving network management and network resilience.
As businesses increasingly prioritise efficiency and agility, the adoption of AI-driven out-of-band management solutions is poised to become the new standard. With Sol Distribution committed to delivering sophisticated solutions, businesses are becoming more and more productive and efficient, and in theory, profitable.
With AI-driven out-of-band management leading the charge, the days of engineering callouts being the standard response for issues are numbered, heralding a new era of greater uptime, higher security, and more effective use of engineering effort.
To find out more about Lantronix’s out-of-band portfolio, contact Sol Distribution today and receive an invitation to an online demo of Lantronix’s flagship solutions.
