Sol Distribution is a UK-based value-added distributor of networking infrastructure and security solutions, based in Oswestry, Shropshire, and serving a community of resellers and systems integrators in the UK and right across Europe, the Middle East and Africa.
Sol is a channel-only distributor; we take a project-led, consultative, and collaborative approach, working with our channel partners to generate demand, improve your profitability, and grow our businesses together. Service plays a key role in our business, we have a fully-trained sales team providing our customers with excellent customer service and we can also provide marketing support. As well as this, we have in-house engineering resource and can assist with network design, installation, and training where needed.
At Sol Distribution, we prioritise delivering an exceptional customer journey that extends from the first contact to well after the purchase. Before a sale, we make it our mission to understand our clients’ specific network and security needs, tailoring our solutions accordingly.
During the sales process, we maintain transparency, ensuring our customers have all the information they need to make informed choices, particularly when choosing the right product for the job. However, what truly sets us apart is our after-sales support. Our experienced technical team is committed to helping buyers fully grasp the intricacies of our advanced hardware solutions, providing expert assistance with setup and configuration.
Our commitment to customer service earned us the esteemed title of ‘Hardware Distributor of the Year’ at the 2023 Technology Reseller Awards, reaffirming our dedication to delivering exceptional customer experiences.
Throughout your time with us at Sol Distribution, you’re likely to meet these key members of our team:
Graeme has been steering the ship for eight years and counting, playing a vital role in the direction and the success of the company. Graeme is responsible for the overall business strategy and oversees every department, ensuring that the company is operating efficiently and effectively. Graeme has a natural knack for sales and customer relationship management.
Sales Team Leader
Ben has been with us for over six years and plays a key role in ensuring that sales targets are understood and hit on a quarterly basis. Ben works very closely with the rest of the sales team on a daily basis to ensure that our clients are receiving the highest standard of service possible before and during a sale. His exceptional interpersonal skills and in-depth knowledge of our product offerings make him perfect for those looking to transact with us.
Business Development Manager
Chris is the primary point of contact for our existing client base, helping build and maintain strong relationships with all of our customers. Chris allocates his time understanding the specific and unique needs and wants of each individual client, enabling Sol Distribution to deliver the best possible service.
Operations & Logistics Manager
Charlie has been with us for nearly eight years and takes great care in managing relationships with vendors and invoice management. Charlie’s daily responsibilities involve ensuring that all orders are signed, sealed and delivered on time to customers. Charlie plays a key role in helping us remain highly competitive by helping us keep lead times as short as possible.