Weblib
Weblib specialise in connecting businesses with their customers by providing state-of-the-art WiFi and software solutions.
In the modern world, customers expect autonomy and connectivity. The modern customer experience (CX) is directly impacted by digital experiences; whether that be on-site WiFi or kiosks in restaurants for ordering food.
Weblib are renown for making these experiences seamless, even across sites with huge areas – including stadiums like the Stade de France!
Top of the drawer high-density WiFi and cloud WiFi solutions
Ucopia & Ucopia Cloud
Ucopia is an all-inclusive Wi-Fi management platform offered by Weblib, a tech company focused on delivering digital services for retail and public settings. Ucopia provides powerful, secure, and scalable Wi-Fi access designed for various sectors, including hospitality, healthcare, education, and retail.
The Ucopia platform streamlines the setup and administration of guest Wi-Fi networks, allowing businesses to provide free or paid internet access while gathering valuable insights into user behaviour. This information can be leveraged to enhance customer experiences, refine marketing tactics, and create additional revenue opportunities.
Ucopia Cloud is the cloud-based iteration of Ucopia, featuring the same capabilities and functions, but with the advantages of a cloud infrastructure.
It removes the necessity for on-site hardware, making installation and maintenance easier while offering increased flexibility and scalability. Ucopia Cloud enables businesses to manage multiple locations from a centralised interface.
Smart WiFi
Weblib’s ‘Smart WiFi’ is a groundbreaking solution aimed at improving customer experiences while equipping businesses with essential insights. By converting Wi-Fi networks into an engagement tool, Smart WiFi facilitates effortless customer onboarding along with customised promotions and personalised experiences via branded login portals. Hospitality establishments like hotels and restaurants can utilise Smart WiFi to provide user-friendly services, including digital menu access and online ordering, which enhances both efficiency and accuracy. Furthermore, Smart WiFi aids businesses in collecting actionable data, increasing customer satisfaction, and developing targeted marketing strategies that foster loyalty and boost sales.
smilein
‘smilein’ is a digital customer engagement tool developed by Weblib. It allows businesses to interact with customers through personalised surveys, feedback forms and promotions, and even restaurant menus all delivered digitally via Wi-Fi networks and QR code. Smilein helps companies gather valuable customer insights, improve satisfaction, and tailor marketing efforts to enhance overall customer experiences.
By giving customers of restaurants and hotels access to a digital menu over WiFi, hospitality businesses also benefit from more opportunities to sell – removing that barrier of customers needing to find a physical menu and a member of staff to place an order. By removing the human element of placing food and drink orders, you also significantly increase the accuracy rate of delivered orders.
Tab in Store
‘Tab in Store’ transforms in-store customer interactions and optimises operations. By incorporating tablets into physical spaces, businesses can provide self-service features including digital catalogues, engaging product displays, and instant ordering capabilities. Ideal for retail and hospitality settings, Tab in Store boosts customer engagement through user-friendly, touch-enabled interfaces that shorten wait times and enhance service efficiency. Furthermore, these tablets enable businesses to gather customer feedback, promote loyalty programs, and display targeted advertisements, ultimately fostering satisfaction, increasing sales, and strengthening brand loyalty.
Smart Kiosk
Weblib’s ‘Smart Kiosk’ is an interactive digital solution aimed at boosting customer engagement and optimising operations in retail and public environments. Featuring components such as touchscreens, QR code scanners, and payment systems, this kiosk enables users to obtain information, complete purchases, and engage with digital content. The Smart Kiosk can be tailored to meet diverse business requirements, providing services such as navigation assistance, product exploration, and self-checkout. It plays a vital role in Weblib’s array of digital offerings, designed to enhance customer experiences and improve operational efficiency.
