Sangoma is a leading global provider of communication solutions, renowned for its expertise in unified communications. Their product portfolio spans IP phone systems, voice gateways, telephony cards, and more, tailored to meet the diverse needs of businesses across various scales. Emphasising reliability and innovation, Sangoma’s solutions enhance communication efficiency and collaboration in the modern workplace.
Sangoma’s Unified Communication as a Service (UCaaS) platforms provide businesses with comprehensive and flexible solutions. Sangoma’s IP phone systems integrate seamlessly with other technologies, facilitating smooth and productive workflows. Their voice gateways ensure reliable connectivity by bridging different communication networks. Additionally, Sangoma’s telephony cards empower businesses to optimise their telecommunication infrastructure.
Switchvox Cloud empowers small-medium sized businesses with a cloud-based Unified Communications system that breaks down communication barriers. Switchvox Cloud ensures your team stays connected whether they’re in the office, working from home, or on the go. Switchvox integrates with Microsoft Teams.
Access call control, collaboration, contact centre features and training tools all in one place. Access a fully customisable web-based interface that you can access from anywhere in the world.
Utilise click-to-dial and screen-pop features from the tools you commonly use, such as Microsoft Teams, Outlook, Salesforce, and Zendesk. This allows for smoother and more efficient communication without the need to switch between different platforms.
ISDN Switch Off
In 2017, BT declared its plan to discontinue ISDN and PSTN services by the close of 2025. Starting from September 2023, the acquisition of new ISDN lines will no longer be possible. It is imperative for businesses to formulate alternative strategies, transitioning and relocating all ISDN/PSTN channels. Failure to do so will result in a loss of telephony services. Any devices currently reliant on PSTN, including alarms, elevator phones, EPOS machines, door entry systems, CCTV, and faxes – will stop working.
Sangoma helps you prepare by opting for one of four choices:
Adapting what you have…
Prolong the functionality of your existing telephone system by integrating it with the internet. Achieving this is straightforward—simply incorporate a VoIP Gateway and establish a connection through a SIP Trunk, utilizing your existing internet connection. This solution is both convenient and cost-effective, with users experiencing a seamless transition—no need for additional cables, new handsets, or additional training.
Upgrading what you have…
Upgrade your existing on-premise system with cutting-edge digital technology, referred to as a Unified Communications (UC) Platform. This versatile solution can be implemented either as hardware or software directly on your premises, giving you complete control. Now, your telephony operates over the internet while harmoniously integrating with your email, messaging, and chat applications through a user-friendly interface. Furthermore, this seamless experience extends to employees’ desktop computers, laptops, and mobile devices, ensuring unparalleled convenience.
Migrate to The Cloud…
Join the ranks of countless organizations globally, numbering in the hundreds of millions, by upgrading from your on-premise system to a robust Unified Communications (UC) solution driven by the cloud. Experience the convenience of conducting all your calls, emails, chats, and messaging over the internet with no line rental costs. Benefit from an expansive capability to effortlessly incorporate the latest features as needed, all while enjoying a monthly payment structure tailored to the specific services you utilize.
Adopt a Hybrid Solution…
Customize your solution by combining elements from options 1, 2, and 3 to align with your specific requirements. For instance, deploy an on-premise system at your headquarters while employing a cloud-based system to cater to your remote sites. Alternatively, establish a connection between a cloud-based unified communications platform and an on-premise setup powered by a VoIP Gateway or SIP Trunk. Regardless of the configuration you choose, relish the benefits of a consistently integrated user experience.
Since its establishment in 1984, Sangoma has consistently held a global leadership position, providing unparalleled PSTN and VoIP connectivity equipment. The company also offers a diverse range of products and services integral to leading PBX, IVR, contact center, carrier networks, and data communication applications on a global scale.
Explore their selection of award-winning IP phones, seamlessly paired with cutting-edge headsets to enhance hands-free productivity and accommodate a dynamic, on-the-go workforce. Exclusively designed to complement Sangoma’s comprehensive line of UCaaS and communication platforms, their end-point devices and network connectivity hardware go beyond meeting user expectations. Fueled by plug-and-play technology, they unlock intuitive features and control, setting a new standard for seamless communication experiences.
If you would like more information on any of Sangoma’s products and services, please contact us by clicking the button below, or ring us on +44(0)1691 680 830.