In light of recent developments around Coronavirus disease (COVID-19), we would like to share with you the measures we are taking to ensure service continuity.
Because of government advice on social distancing, all of our team members will be working from home for the foreseeable future. We thought this action appropriate to ensure the safety of our employees.
We are fortunate that we have made investments in our technology infrastructure that give us the ability to operate all our business systems and processes remotely with no interruption to normal service levels. This will ensure that we’re able to provide you with seamless service, and all our phone numbers and email addresses will work as normal.
As of now, our supply chain and logistics are unaffected, and we can order and ship all products as usual. Our logistics staff have access to the warehouse to receive and ship goods as needed.
In summary, we can confirm we will be conducting ‘business as usual’. We will of course update you should this change.
If you have any questions, please contact your account manager, and they will be happy to help.
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