Data Networking Engineer

Sol Distribution is a value-added distributor of networking infrastructure products and their associated services. We are looking for a suitably qualified and experienced Data Networking Engineer to provide the highest levels of support, implementation, design and technical expertise on data solutions for a range of enterprise and public sector customers as well as internal teams.

This customer-facing role will see the successful candidate working as part of a small team to provide customers with expert-level technical knowledge, support and design services on a range of data and wireless solutions. You will be required to acquire and maintain an in-depth knowledge of the company’s product portfolio, in particular the Alcatel-Lucent Enterprise product set including the OmniSwitch and OmniAccess range.

 

Responsibilities

  • Provide technical support to the sales team to assist them in recommending the most cost-effective solutions to potential customers.
  • Engage with customers; understand requirements, and present recommendations on the most appropriate solutions and/or services to achieve their goals.
  • Undertake training to acquire and maintain an in-depth technical knowledge of the company’s product portfolio including Alcatel-Lucent Enterprise, Transition Networks, MRV Communications, Viavi Solutions and others.
  • After suitable training, be able to carry out design, implementation and support activities for customer solutions, utilising multiple vendors.
  • Remotely provide 1st and 2nd line support and troubleshooting advice to customers as required.
  • Lead internal teams and 3rd parties in the delivery and implementation of customer solutions.
  • Deliver training programmes to customers on all data products, services, solutions and applications.
  • Train and mentor internal team members to develop skills and knowledge across the business.

 

Key Skills & Experience

  • Solid previous network support and implementation experience gained with a Reseller, Systems Integrator, Telco, Carrier, ISP, Network Service Provider or similar type of technology solution provider.
  • Experience working with Alcatel-Lucent, Cisco, HP, Juniper or Aruba.
  • Preferably CCNA and CCNP qualified, or equivalent recognised data networking qualifications.
  • Alcatel-Lucent engineering qualifications (ACSE, ACFE), though not essential would be a definite advantage, and the candidate will be expected to undertake these qualifications.
  • Experience in delivering training to customers and internal teams.
  • Experience of designing and documenting data and wireless solutions as per customer specifications.
  • Able to provide a high level of customer service and support.
  • Highly organised, have good problem solving skills, excellent verbal and written communication skills and have good attention to detail.
  • Ability to drive and willingness to travel.

The role of Data Network Engineer is filled with learning and development opportunities for an ambitious individual looking to progress their networking career. Successful candidates will have the opportunity to grow with the company, and as such, be afforded excellent opportunities for progression.

If you are interested in applying for this position, please email your CV for the attention of Graeme Sutton by clicking here.


Hours of Work:

Monday – Friday 9am to 5.30pm, 1 hour lunch, flexible hours available due to travel and commitments.


Salary:

Negotiable